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Operations Manager - Southern Region

Release date:
12 November 2008
Location: Heathrow

The Role: You will be responsible for the operation and management of our Southern region, installing and servicing CCTV, intruder alarms, access control and integrated systems. Reporting to the Region Director, you will:

  • Deliver service and installation profit in line with budget;
  • Ensure that the quality of engineering meets our exacting standards;
  • Manage planned & unplanned maintenance service delivery;
  • Manage installations from first acceptance and approval to delivery and handover;
  • Select, engage and control sub-contractors;
  • Select, train, develop and motivate your engineering staff;
  • Manage stock and purchasing.

Your key performance indicators will be:

  • Delivery of budgeted gross margin;
  • Customer satisfaction and retention;
  • Employee satisfaction and retention;
  • Engineer utilisation against availability;
  • PPM performance in accordance with NSI requirements;
  • Reactive service in accordance with agreed service levels.

Requirements

  • A well qualified engineer with several years experience
  • as a manager in the electronic security industry.
  • A strong man manager with good communication skills.
  • An organised and competent administrator.
  • A good knowledge of current NSI standards as they apply
    to the services provided by the company.
  • Financially aware and able to manage a budget.
  • Experience of applying technology and information systems to
    improve branch efficiency
  • Proven ability to deliver installations to time and margin.
  • A track record of identifying the need for change and driving
    it forward to deliver improved performance.

If you are interested in applying you can fax your CV on +44 (0) 844 811 0017 or e-mail it to systems.recruitment@uk.g4s.com

Equal Opportunities

At G4S Security Systems our aim is to develop, promote and retain individuals who reflect the diversity of their communities and clients. We aim to ensure that all our staff can reach their full potential regardless of gender, nationality, physical ability, race, religion, sexual orientation, age or other cultural differences.

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