Alarm Monitoring
Burglars, Criminals electrical malfunctions and other false alarms unfortunately
don't occur at times convenient to you, usually just the opposite. 24hr monitoring
can be a simple and cost effective solution providing you with the reassurance
that when your alarm goes off for what ever reason, there is someone listening.
As
part of any security system we install, G4S Security Systems can provide a comprehensive
24hrs a day, 365 days a year monitoring service. Should an alarm be triggered
an operator will confirm its authenticity before calling the relevant emergency
service. The remote monitoring service is constantly seek to minimise false alarms,
ensuring that emergency services are able to respond quickly when there is a real
incident.
Mornings are a time when alarms are . At this time there are a significant
amount of alarms that are incorrectly operated by the user, automatically filters
out unwanted false alarms, saving valuable time and money for the emergency services.
Around
midday we reach the peak period for crimes such as break-ins and armed robberies.
Panic buttons in banks, building societies and jewellers; medical alert systems
in homes; and industrial systems on deep-freezers, boilers, etc; can also trigger
a range of responses on the part of the highly trained SMS operators.
The evening rush hour again sees an increase in activity as alarms are switched
on as premises are secured. Due to our complex alarm handling software SMS can
action non reporting events such as a failure to close by a given time.
As we move into late evening people are coming home to find that the washing
machine has flooded or a pipe has burst. In such situations, SMS message handling
services for out of hour's engineers enables many small companies to respond to
requests for help - and save them the costs of employing the necessary administrative
staff.
Whatever your monitoring needs, SMS has the ability to tailor its services
to meet your requirements.
Remote CCTV surveillance
Whether CCTV is installed covertly or openly, modern digital communication
technology enables SMS to monitor the situation anywhere in the world. Using telemetry,
control can be maintained over cameras, lights, gates indeed any building management
function.
CCTV monitoring falls into two categories, reactive or proactive and both require
a different level of service.
Reactive CCTV monitoring involves alarm detection on site which initiates a
picture transmission to the monitoring centre. Depending on the requirements and
the situation the alarm is dispatched to a response agency.
Proactive monitoring is real time, for example city centre or high street locations.
In this instance the operator is constantly reviewing the location and informing
security or the emergency services to dangerous situations.
In both types of monitoring there is recorded evidence of what was seen and
often this is used to assist the police in their enquiries. Historical evidence
is used to supplement non related incidents, enabling the police to build a case.
CCTV in the public sector is governed by the data protection act and the human
rights act, it is there to protect the interests of the public not to spy on them.
CCTV is also used to supplement burglar alarm systems to provide confirmation
that there is someone on site and that the alarm received is not false.
